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How To Configure Zopim Chat on Magento 1

Step 1: Login to your Zopim Dashboard then click on Profile icon on the top right corner, choose Check Connection

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Step 2: You will find the Account key as the picture below

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Step 3: Go to your Website backend: Simiconnector> Connector Settings > General Setting> Zopim Configuration.

  • Enabled: Choose yes to enable Zopim Chat function.
  • Account Key: Enter the key from previous step here.
  • Allow show profile: If you choose “Yes”, customers have to fill out some required information before start chatting.
  • Name, Email, Phone: Choose between “Required”, “Optional” or “Hide” for asking customers’ information before chatting.

 

 

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Figure 1: Configuration on Magento 1

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