Step 1: Login to your Zopim Dashboard then click on Profile icon on the top right corner, choose Check Connection
Step 2: You will find the Account key as the picture below
Step 3: Go to your Website backend: Simiconnector> Connector Settings > General Setting> Zopim Configuration.
- Enabled: Choose yes to enable Zopim Chat function.
- Account Key: Enter the key from previous step here.
- Allow show profile: If you choose “Yes”, customers have to fill out some required information before start chatting.
- Name, Email, Phone: Choose between “Required”, “Optional” or “Hide” for asking customers’ information before chatting.
Figure 1: Configuration on Magento 1
Figure 2: Configuration on Magento 2
Note: Please remember to click on “Save” to save all information.